Privacy Policy

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This Privacy Policy explains how Enerflushing, operating at enerflushing.world, collects, uses, stores, and protects personal data when you interact with our office activity planning services, products, and website. We are committed to transparency and compliance with applicable United Kingdom data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal information is Enerflushing, located at Prince of Wales Mansions, Prince of Wales Dr, London SW11 4BH, United Kingdom. For privacy-related enquiries, you may contact us at hello@enerflushing.world or by telephone at +447779142663.

2. Scope of This Policy

This policy applies to personal data processed in connection with:

3. Personal Data We Collect

3.1 Information You Provide

When you submit our contact form or request a quote for office activity services, we may collect your name, email address, company name, job title, office location, team size, message content, and consent preferences. When you purchase an activity package, we may additionally collect billing details, purchase history, and scheduling preferences for on-site sessions.

3.2 Information Collected Automatically

When you visit our website, we may automatically collect technical data such as IP address, browser type, device identifiers, referring URLs, pages viewed, session duration, and approximate geographic location derived from IP data. This information helps us improve site performance and understand how visitors engage with our office activity planning content.

3.3 Information From Third Parties

We may receive limited information from payment processors, scheduling tools, or analytics providers that assist in delivering our services. Such providers process data under their own privacy terms and contractual obligations with Enerflushing.

4. How We Use Your Data

We process personal data for the following purposes, each supported by an appropriate legal basis under UK GDPR:

5. Data Sharing and Recipients

We do not sell your personal data. We may share information with trusted third parties only where necessary to operate our business, including payment processors, cloud hosting providers, email delivery services, analytics platforms, and professional advisers bound by confidentiality obligations. Facilitators assigned to your office programme receive only the information required to deliver sessions safely and effectively, such as contact names, session schedules, and relevant accessibility requirements you choose to disclose.

Where data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or adequacy regulations, consistent with applicable law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Enquiry records are typically retained for up to twenty-four months unless a commercial relationship develops. Contract and transaction records are retained for up to seven years to meet accounting and legal requirements. Marketing consent records are retained until you withdraw consent plus a reasonable period to demonstrate compliance. Technical logs may be retained for up to twelve months unless a longer period is required for security investigations.

7. Your Rights

Under UK data protection law, you have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interests, and request data portability where applicable. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

To exercise your rights, contact Enerflushing at hello@enerflushing.world. We will respond within one month, subject to permitted extensions for complex requests.

8. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encrypted connections via HTTPS on enerflushing.world, secure storage practices, and staff training on data handling responsibilities. While we strive to protect your information, no method of transmission over the internet is completely secure.

9. Children's Privacy

Our office activity planning services are directed at businesses and adult professionals. We do not knowingly collect personal data from individuals under eighteen years of age. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies as described in our Cookies Policy. You may manage cookie preferences through your browser settings and our consent popup.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our products, legal requirements, or business practices. Material changes will be communicated through our website or direct notice where appropriate. Continued use of our services after updates constitutes acknowledgment of the revised policy, subject to your rights under applicable law.

12. Contact Information

For questions about this Privacy Policy or our handling of personal data related to office activity plans and programmes, contact Enerflushing at hello@enerflushing.world, call +447779142663, or write to Prince of Wales Mansions, Prince of Wales Dr, London SW11 4BH, United Kingdom.